This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://ecobarriersolutions.com/ (the “Site” or “we”)
1. Collecting personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what personal information we collect and why.
Device information
- Examples of Personal Information collected: version of web browser, IP address, timezone, cookie information, what sites or products you view, search terms, and how you interact with the site.
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Order information
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected by you.
Customer support information
- Purpose of collection: to provide customer support.
- Source of collection: collected by you.
2. Using Personal Information
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your orders, and keeping you up to date on new products, services, and offers.
3. Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information on the following lawful basis:
- Your consent
- The performance of the contract between you and the Site
- Compliance with our legal obligations
- To protect your vital interests
- To perform a task carried out in the public interest
- For our legitimate interests, which do not override your fundamental rights and freedoms.
4. Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
5. Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Services that include elements of automated decision-making include:
- Temporary deny list of IP addresses associated with repeated failed transactions. This deny list persists for a small number of hours.
- Temporary deny list of credit cards associated with deny-listed IP addresses. This deny list persists for a small number of days.
6. CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
7. Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
8. Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
9. SHARING YOUR PERSONAL INFORMATION
We only share your personal information with Shopify and Google. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you, you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site, you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
In addition, we will not share your personal information with any other third parties.
10. INFORMATION SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Communications with our Website are all conducted using Secure Socket Layer (SSL) encryption technology. Through our use of SSL encryption technology, all information communicated between you and our website is secured.
11. HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- We will not use the collection of users’ personal information as the main purpose.
- Communicate with you;
- Screen our orders for potential risk or fraud;
- We use the information we collect to enhance your experience of our website and our products and services;
- We do not rent or sell this information to any third party.
- Without your consent, we will not use your personal information or pictures for advertising.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
12. YOUR RIGHTS
The right to access the information we hold about you. If you wish to be informed what Personal Data we hold about you, please contact us.
Request correction of your personal data. You have the right to have your information update or correct if that information is inaccurate or incomplete.
Request erasure of your personal data. You have the right to ask us to delete any personal information we collect directly from you.
If you would like to exercise these rights, please contact us by email at service@yibiyuantractor.com
13. Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at yibiyuantractor@gmail.com
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.